Smart911 Service

SMART911 EMERGENCY CALL SERVICE IS AVAILABLE TO MORRIS COUNTY RESIDENTS
PROVIDES POTENTIALLY LIFE-SAVING DETAILS TO EMERGENCY RESPONDERS

More than 70 percent of calls made to emergency 9-1-1 come from mobile phones. When dialing 9-1-1 from a mobile phone, the 9-1-1 call takers have little information to help you - only your phone number and a general sense of your location.

However, Rockaway Borough residents can now avail themselves of the new and free Smart911 service -- from mobile phones or landlines -- that gives first responders key information that can make the difference between life and death in an emergency.

Smart911 allows residents to create a Safety Profile at www.smart911.com for their household that includes vital information 9-1-1 call takers and emergency responders would have in the event of an emergency. Residents can offer as much or as little information as they wish.

"This is an important safety tool that we can provide to residents in towns served by the Morris County Communications Center, which has the technology in place to immediately offer free Smart911 service,'' said Morris County Freeholder Director Doug Cabana. The Morris County Communications Center currently provides public service answering for 23 towns, including Rockaway Borough, under the county's communications network umbrella. 9-1-1 calls made to emergency call takers in those 23 towns would trigger Smart911 information displays. Other municipalities have their own emergency dispatching systems that are outside of the county's network.

When a person makes an emergency call, their Smart 911 Safety Profile transmits to the 9-1-1 center, allowing the 9-1-1 call taker to send the right response teams to the right location and with the right information.

Smart 911 is FREE. Your information is secure, accessible only to a 9-1-1 call taker when you dial 9-1-1. Key information, such as address and family details, medical information, and emergency contact information, provided to responders can make your family safer. Click here for more information.

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